Securing New Spaces at KOOSA Kids Breakfast Clubs and After School Clubs
Our inbound telephone lines are temporarily closed due to the ongoing Covid-19 Pandemic. However this page has been set up to provide you with all the 'need to know' information for securing future places for your children at our breakfast clubs and after school clubs. Please see some of the most frequently asked questions below;
I would like to find out more information about your breakfast and after school clubs?
You can find a wealth of information including the activities on offer, prices, locations and FAQ’s on our After School Club and Breakfast Club website pages.
I would like to enquire about booking permanent places at one of your breakfast and/or after school clubs?
The first port of call for all parents interested in securing a permanent place at one of our clubs is to download and read our Bookings and Admissions Policy. This will answer any questions you may have on how we manage the process of allocating places at our breakfast clubs and after school clubs, how waiting lists are managed, how and when we offer places, how places are booked ongoing and payment terms.
How to I add my child to a waiting list for new Breakfast and/or After School Club places?
Please download and complete a Waiting List Registration Form. We would ask that you complete a separate form for each child you would like to register your interest for, and you will also need to complete separate forms for both After School Club and Breakfast Club places, if you do require both. You do not need to duplicate the Parent/Guardian Information if you have more than one form that you are returning.
Please save and return your completed forms to us by email to firstname.lastname@example.org and we will acknowledge receipt of your forms by return. This email will act as confirmation that you have been added to our waiting list. Please do not assume that your child is on a waiting list if you have not had email acknowledgement that we have received your form.
How do I book non-permanent/ad-hoc breakfast and after school places?
Non-permanent (casual) spaces will be available to book online (subject to availability) as soon as we are able to reopen our breakfast and after school clubs. Please register and login to your online account to make your booking.
I still have further questions about booking a permanent breakfast/after school club place. Can I speak to your customer service team?
During the period of closure we will be providing a reduced level of customer service and our inbound phone lines will remain closed until further notice. If you have further questions, please email us at email@example.com and we will respond to your enquiry as soon as possible.