Your child needs to bring a packed lunch, several healthy snacks and plenty of non-fizzy drinks to make sure they have all the energy they need to fully enjoy their day at KOOSA Kids. Drinking water is always available but a refillable water bottle is recommended. KOOSA Kids promote a healthy and balanced diet, when packing your child's lunch box for the day, you might wish to include fresh and non-processed food products such as fruit, vegetables, wholemeal bread and crackers, natural yoghurts, cheese, raisins, fruit drinks and water. 

There are no refrigeration facilities available at our venues. Therefore, please also consider including ice packs, frozen water / juice drinks or frozen yoghurts to keep your child’s lunch cool & fresh.

Due to acute allergy issues, please do not to include any items containing nuts e.g. Nutella or peanut butter on sandwiches.

For Football Academy, please also ensure your child arrives with the following;

• Comfortable clothing suitable for an active football focused day, plus a raincoat and a well-fitting sun hat.
• Football Academy will mainly take place on an Astro Turf Pitch. Therefore, Astro Turf or normal football trainers are required. Shin pads are also compulsory. Please note, Children will not be permitted to play in studded boots or blades or if they do not have shin pads.
• Please note, Football Academy will take place outside as much as possible, regardless of the weather.
• Bringing a full change of clothes is recommended.

Children will be grouped dependant on the age of the children attending on any particular day, with a maximum group size of 15.  We will group children in an appropriate way to ensure that children of significantly different ages are not competing in games or activities against each other.

KOOSA Kids take the health and wellbeing of the children in our care, and that of our staff, extremely seriously. All our clubs will follow the clear & workable sector-specific guidance provided by the Department for Education to continue operating in a safe & Covid-Secure way. 

Below you will find some of the protective measures that will be in place across all our clubs from September 21:

• We have introduced  enhanced daily cleaning routines
• We will be promoting good hygiene practices with children and staff to include frequent hand washing and adopting the 'catch it, bin it, kill it' approach.
• Where the weather allows, staff and children will spend as much time outside as possible.

Our standard Football Academy day runs from 10.00am to 4.00pm. Registration opens at 9.45am and we request that you arrive no later than 9.55am please, so your child is ready to take part in the activities from 10.00am. Pick up is at 4.00pm, once all the activities have finished. To locate the reception area at each KOOSA Kids club, please follow the yellow and black signs on arrival.

If you need to collect your child early, please inform the site supervisor in the morning. We kindly ask that parents collecting early do so during planned break times, so as not to interrupt the activities which are taking place. If you do need to collect during an activity, it might take a little longer for the doors to be opened for you as the team will be busy delivering the activities. 

The fully extended activity day runs from 8.15am to 6.00pm. If you have booked an AM extension, you can drop your child off any time between 8.15 and 10.00am and collect at the end of the standard activity day (4.00pm). If you have booked a PM extension, you can pick up any time between 4.00 and 6.00pm.  Please note, extension zone activities are not football focused.

We ask parents to collect promptly and by 6pm at the latest please. A late fee may be charged if children are collected after this time. See our Terms & Conditions for further details.

We operate a strict and secure drop off and collection system and it is necessary for a parent/guardian to sign all children in and out every day.On arrival on your first day, you will be asked to check a form to ensure we have the correct contact details for you, as well as providing us with consent to administer/arrange medical treatment in case of an emergency.

You will be issued with a unique security pin number which you will need to collect your child. This will be the same code as your unique booking reference number, found at the top of your booking confirmation.

If a friend or relative is due to collect your child, please ensure this number is passed securely onto them as we will not be able to release your child unless the pin number is accurately quoted by the person collecting.